Sr. Learning Specialist

Gurgaon/Pune, India
Full Time
Internal
Experienced
Blue Matter Consulting is a rapidly growing management consulting firm focused primarily on the biopharmaceutical industry. We partner with our clients to help them achieve commercial success across the lifecycle of their products, portfolios and organizations.

We have a unique entrepreneurial culture and invest in building Blue Matter as the best place to work for our consultants. We have a strong presence across our 8 offices – Gurgaon, Mumbai, Pune, Zurich, London, Berlin, New York and San Francisco.

As a team member of Blue Matter Academy (BMA), a Learning Specialist values:
  • Solving business challenges by being passionate about creating learning solutions
  • Creating bold new ideas and constantly improving to exceed our own high standards
  • Collaborating with team members while balancing the necessity of working independently when needed
  • A work environment that values high energy, positive attitudes, reliability, and vision

A Learning Specialist is responsible for:
  • Managing individual workstreams on projects in collaboration with the BMA team.
  • Preparing and contributing to in-depth design documents that outline a learner-centric solution
  • Creating content in accordance with Blue Matter’s high standards, including building slides or other course materials; writing scenarios, case studies, facilitator notes and video scripts, e-learning modules; creating and/or using tools to measure learning; and securing materials and resources to design and develop content from start to finish (Note: Graphics support is available)
  • Collaborating with internal customers and continually interacting with them in a positive, professional manner
  • Conducting needs assessments and analysis that may include conducting interviews, focus groups, and secondary research
  • Analyzing learning gaps and identifying solutions for closing those gaps through learning solutions
  • Facilitating or delivering content virtually or in-person as required
  • Actively collecting feedback from learners, stakeholders, and the project team to identify opportunities for continuous improvement
  • Administering the Learning Management System, supporting users, and troubleshooting system issues
  • Utilizing proven instructional techniques in program and content design
  • Liaising with the Operations team to understand how BMA can support them locally and to identify opportunities for collaboration

A Learning Specialist will know:
  • PowerPoint like the back of their hand
  • Past, present, and emerging learning theories, science, and technology
  • Microsoft Suite of tools
  • The basic tenets and purpose of Learning Management Systems
  • Content design / development tools (e.g. Captivate or Rise)

The right candidate will possess the following competencies:
  • Instructional design, program design, workshop design, and content design and development skills using a wide variety of modalities
  • Drive and high self-motivation, with willingness to be managed to a comprehensive set of performance metrics and quantitative measures
  • Excellent problem-solving skills
  • Excellent project management and execution skills
  • Strong analysis skills that contribute to creative, effective learning solutions
  • Strong facilitation skills and an ability to connect with the learners and deliver content effectively
  • Ability to effectively collaborate with multiple internal teams and clients
  • Excellent prioritization skills and the ability to manage multiple workstreams simultaneously
  • Ability to motivate and influence both internally and externally; demonstrates excitement and passion
  • Embracing of ambiguity and ability to create a path forward with the support of the BMA team

Qualifications / Skill Requirements:
  • An insatiable passion for learning
  • Bachelor’s college degree is a must; Master’s degree from a reputable college is preferred. Field of study should preferably be related to learning or instructional design
  • At least 6-8 years of learning and development experience, preferably in the life sciences or consulting industries
  • Demonstrated success in assessing needs and designing and developing creative and unique solutions for adult learners across modalities - live, virtual, job aid, video, e-learning, micro-learning, PDFs, self-directed learning guide, or any other ideas - we’d love to hear them!
  • Experience working with analytics, technology, operations, or market research teams strongly preferred
  • Exposure to data analytics concepts such as regression, segmentation, forecasting, experimentation, or AI/ML preferred
  • Familiarity with pharma commercial analytics, HEOR analytics, patient analytics, or market research in life sciences preferred
  • Experience building structured onboarding programs for technical or consulting teams
  • Structured communicator, MINTO principle adherent, can summarize and deliver key facts and supporting reasons concisely and coherently
  • Polished professional when engaging with clients or presenting information
  • Business acumen of the pharmaceutical industry and operating structures of global, multi-national corporations preferred
  • An understanding of project and change management concepts and techniques
  • Demonstrated success at managing multiple projects and meeting deadlines
  • Strategic thinking skills to address critical business issues
  • Experience using PowerPoint, SharePoint, and One Drive
  • Experience using and building content for a Learning Management System
  • Humility and a sense of humor; we have fun too!
  • Ability to work during east coast working hours and to travel nationally and internationally 15 – 20 % of the time

Additional Responsibilities (Practice-Relevant):
  • Design and deliver learning programs tailored to Data Analytics, Business Intelligence, Technology implementation, Operations excellence, and Market Research teams
  • Translate complex analytical, technical, or operational concepts into structured, learner-centric training content
  • Partner with Analytics, Technology, and Operations leaders to identify capability gaps across technical and consulting skillsets
  • Develop onboarding and upskilling curricula for analysts, data scientists, engineers, and insights professionals
  • Create learning pathways across technical (e.g., tools, methodologies) and business-facing (e.g., storytelling, client communication) competencies
  • Support capability building in advanced analytics methodologies (e.g., predictive modeling, segmentation, forecasting, AI/ML concepts)
  • Build programs that enhance consulting toolkit skills including problem structuring, hypothesis-driven analysis, and executive storytelling
  • Measure impact of learning programs through performance metrics tied to delivery quality, project outcomes, and client satisfaction
  • Enable operational excellence training (SOP adherence, quality assurance frameworks, process documentation best practices)
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